Cloud Silica ("we," "our," or "us") is committed to protecting your privacy. This Policy explains how we collect, use, and safeguard your information when you visit cloudsilica.com or use our cloud and AI services.
Information We Collect
- Personal data you provide when contacting us (name, email, organisation).
- Technical and usage data automatically collected when you use our platform and services.
- Log data including IP address, browser type, and pages visited on our website.
- Cookie and tracking data used to enhance your website experience.
How We Use Your Information
- Respond to your enquiries and deliver requested cloud and AI services.
- Operate, maintain, and improve our platform and infrastructure services.
- Send relevant product updates and technical insights with your consent.
- Comply with applicable laws, regulations, and security obligations.
Data Security
We maintain SOC 2 Type II certified information security management. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is strictly role-based with full audit logging.
Your Rights
You may have rights to access, correct, or request deletion of your personal data. Contact us at info@cloudsilica.com.